Privacy Policy

At Unlimited Charters, your privacy is of utmost importance to us. We are fully committed to protecting your personal information and ensuring that it is handled with the highest level of security and confidentiality. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data when you interact with our services, whether through our website, mobile applications, or other channels. Our goal is to be transparent about our data practices and to comply with all applicable privacy laws and regulations, giving you confidence and peace of mind when choosing Unlimited Charters.

Introduction

This Privacy Policy governs the way Unlimited Charters collects, uses, discloses, and protects personal information from all visitors, users, customers, and partners who engage with our services. By accessing or using our website, mobile apps, or other services, you acknowledge that you have read, understood, and agreed to the practices described in this policy. We encourage you to review this policy regularly as it may be updated periodically to reflect changes in our practices or legal requirements. Your continued use of our services after any modifications constitutes your acceptance of those changes.

Scope & Application

This Privacy Policy applies comprehensively to all personal data collected by Unlimited Charters across all platforms and touchpoints, including but not limited to our official website, mobile applications, customer support channels, and any offline interactions. It covers data collected directly from you such as when you make a booking, create an account, or contact us as well as data collected automatically through cookies, tracking technologies, and third-party integrations. Our commitment extends to protecting all forms of personal information, whether identifiable or aggregated, and ensuring that it is used solely for legitimate business purposes, in compliance with relevant data protection laws such as GDPR, CCPA, and others.

Collection of Information

At Unlimited Charters, we collect various types of information to provide you with seamless and personalized services. This includes information you voluntarily provide to us when you make a booking, register an account, subscribe to our newsletter, or contact our customer support team. Such information typically includes your full name, email address, phone number, payment details, billing address, and specific preferences related to your charter service needs.

In addition to the information you provide directly, we also collect certain data automatically when you interact with our website and mobile applications. This may include your IP address, browser type, device information, pages visited, and browsing behavior through the use of cookies and similar tracking technologies. These tools help us analyze usage patterns, enhance website functionality, and deliver a more tailored user experience. You can manage your cookie preferences through your browser settings, and we encourage you to review our Cookie Policy for more details.

Use of Information

The information we collect serves multiple important purposes to ensure the highest quality of service at Unlimited Charters. Primarily, your data enables us to process and manage your bookings efficiently, handle payments securely, and provide timely customer support tailored to your needs.

Beyond transactional purposes, we use your information to improve our services by analyzing trends, understanding customer preferences, and developing new features or offerings. We may also send you important updates regarding your bookings, changes to our policies, or promotional communications if you have opted in to receive them.

Furthermore, your data helps us comply with legal and regulatory obligations, resolve disputes, enforce our terms of service, and protect the rights, property, and safety of Unlimited Charters, our customers, and the public. We never sell your personal information to third parties.

How Information Is Saved and Protected

Protecting your personal data is a top priority at Unlimited Charters. We implement comprehensive, industry-standard security measures designed to safeguard your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption protocols, secure servers, firewalls, and regular security audits.

Access to your personal data is strictly limited to authorized personnel who require it to perform their job functions. We also train our employees on data privacy and security best practices to maintain a high standard of protection.

Additionally, we continuously monitor and update our security infrastructure to address emerging threats and vulnerabilities. While no method of transmission over the internet or electronic storage is 100% secure, we are committed to maintaining robust safeguards to protect your information.

Sharing of Information

At Unlimited Charters, we respect your privacy and do not sell your personal information to third parties. However, to provide and improve our services, we may share your data with trusted third-party service providers who perform essential functions on our behalf. These include payment processors, booking platforms, customer support services, marketing partners, and IT service providers.

All third parties with whom we share your information are carefully vetted and required to adhere to strict confidentiality and data protection agreements. They are only permitted to use your data as necessary to perform their contracted services and are prohibited from using it for any other purpose. We also ensure that these partners maintain appropriate security measures to protect your information.

Promotional Communications

With your explicit consent, Unlimited Charters may send you promotional emails, newsletters, or messages about special offers, new services, upcoming events, and other relevant information that may interest you. We strive to keep our communications informative and valuable.

You have full control over the promotional messages you receive. If at any time you wish to stop receiving these communications, you can easily opt out by clicking the “unsubscribe” link included at the bottom of every email or by contacting us directly. We respect your preferences and will promptly honor your opt-out requests.

Your California Privacy Rights

If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA) regarding your personal information. These rights include:

  • Right to Know: You may request details about the categories and specific pieces of personal information we collect, use, disclose, or sell.

     

  • Right to Delete: You may request that we delete personal information we have collected about you, subject to certain exceptions.

     

  • Right to Opt-Out: You have the right to opt out of the sale of your personal information. Please note that Unlimited Charters does not sell personal data; however, this right is provided to comply with CCPA requirements.

     

  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

     

To exercise your California privacy rights or make a request, please contact us using the information provided in the “Contact Us” section below. We will respond to your request in accordance with applicable law.

Cookies and Other Identification Technologies

To enhance your experience on our website and services, Unlimited Charters uses cookies and similar tracking technologies. These small data files are placed on your device to collect information such as your browsing behavior, preferences, and device details.

Cookies help us analyze site traffic, remember your preferences, and deliver personalized content and advertisements. We may also use third-party cookies from trusted partners for analytics and marketing purposes.

You have the ability to manage and control cookies through your browser settings. You can choose to block or delete cookies; however, please note that disabling cookies may affect the functionality and performance of our website and services.

Information from Individuals Under 18 Years of Age

At Unlimited Charters, we are committed to protecting the privacy of all our users, including minors. We do not knowingly collect, solicit, or store personal information from individuals under the age of 18 without obtaining verifiable parental or guardian consent. Our services are intended for users who are at least 18 years old or have the appropriate consent from a parent or guardian.

If we discover that we have inadvertently collected personal information from a minor under 18 without parental consent, we will take immediate steps to delete that information from our records. If you believe that we may have collected information from a child under 18, please contact us promptly so we can address the issue.

Changes to the Policy

Unlimited Charters reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes, we will update the effective date at the top of this policy and, where appropriate, notify you via our website or other communication channels.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes signifies your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how Unlimited Charters manages your personal information, please do not hesitate to reach out to us. We value your privacy and are here to assist you.

Unlimited Charters

Phone: 855-943-1466

Email: quotes@unlimitedcharters.com

You can also contact us for inquiries related to your data rights, privacy requests, or any other privacy-related matters.